How do I request for a refund / replacement?

Thank you for doing business with Session Groceries. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may send us your feedback for a full refund, replacement or store credit. Please see below for more information on our refund policy.


**For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

**All complain must be postmarked within six (6) hours of the delivery date.

**Please fill up this form for a request of replacements: Replacement


**After receiving your complain and inspecting the condition of your item, we will process your refund.

**We will be asking for your bank account details or Gcash number for processing your refund.

**Please allow at least one (1) day to process your refund. Refund may take 1-2 billing cycles to appear on your bank account.

**We will notify you by email when your refund has been processed or a screenshot to be sent via messenger.

**Please fill up this form for a request of refund : Refund

For Deduction / Store Credit (to be applied on your next order):

Please fill up this form: Store Credit

Your feedback / suggestions are highly appreciated! You can leave your feedback here: Feedback

If you have any questions concerning our return/refund policy, please contact us at:


or send us a message in our Facebook page: @sessiongroceriesph